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• S 1
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• Summary
• Component A
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Component S5-A: Introduction to process management

Relevant keywords: process management, process orientation, process

In this component you learn about:

• what process management means
• the main objectives of process management
• what a process is
• what is meant by "process-oriented organizational structure"

S5-A1: Introduction to process management
S5-A2: Process management: cost vs. benefits
S5-A3: Processes in your company
S5-A4: Process-oriented structural organisation

Materials of S5-A available in the following languages:
→ German